About Us
Warranty Service
Dear Customers,
Thank you for choosing fuel pumps from commonrailpump.com . For the protection of your consumer rights, customers who have the valid purchase invoice of commonrailpump.com products will enjoy a long warranty period of our fuel pump. The following information is the detail introduction of warranty services.
Common Rail Fuel Pump’s Warranty Coverage
. After customers receive the fuel pumps from commonrailpump.com within 15 days , customer can choose to replace or repair them if there is a performance failure with conditions of no appearance damage on the fuel pumps’ surface.
. Each fuel pump has 6-12 months warranty period, If there are any confirmed of fuel pump’s performance problems after testing during the warranty period, customers can contact our salesmen to replace the same model or a reworked product with the same performance for free.
Fuel Pump’s Problems That Out Of Warranty Coverage
.The warranty period has expired.
. fuel pump failure caused by high temperature, high pressure, humidity, rain and snow, saline-alkali land, earthquake, and used in abnormal environment.
. fuel pump damage caused by man-made reasons (throwing, strong magnetic field magnetization, set fire).
. fuel pump failure or fuel pump damage caused by non-fuel pump design, technology, manufacturing, quality and other issues.
. fuel pump failure due to system pressure exceeding system approved pressure..fuel pump failure caused by system voltage exceeding approved voltage.
. fuel pump failure caused by impurities (water, lead, aluminum powder, iron powder, sulfide) in the system fuel exceeding the standard requirements.
. fuel pump failure caused by not installing according to the tightening torque specified in the vehicle engine maintenance manual (the tightening torque is too large or too small).
. fuel pump failure caused by not following the installation angle specified in the fuel pump maintenance manual.
. fuel pump failure caused by not following the cleaning requirements specified in the fuel pump maintenance maintenance manual.
. fuel pump failure caused by failure to replace consumable parts as specified in the fuel pump maintenance manual.



